Privacy Policy

Last updated August 16, 2024

 

Jain Vadhu Var Parichay Sanstha (“JVVPS”) is committed to safeguarding its Users’ privacy. We request all our Users to read the following ‘Privacy Policy’ to understand how their information will be treated, as they make full use of our services to their benefit.

 

The words “you” or “your” or “User” as used herein, refer to candidates accessing or using the Website/App for any reason. The words “we” or “us” or “our” or “JVVPS” as used herein, refer to Jain Vadhu Var Parichay Sanstha, a registered trust under applicable laws.

 

This Privacy Policy explains how JVVPS collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses, and protects such information through its Website/App. 

By visiting the Website/App you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services. 

  1. Information We Collect
    JVVPS primary goal is to help User with a smooth, efficient, and customized life partner search experience. As part of the normal operation of our matchmaking services we collect and, in some cases, may disclose information about you. We collect personal information that you voluntarily provide to us when you register for the services, express an interest in obtaining information about us or our Services, when you participate in activities on the Services, or otherwise when you contact us. JVVPS may collect information which may be personal or sensitive personal information and other information which may include but not be limited to family information, educational information, employment details, etc. The personal information is collected only at the time of registration of User and after that we don’t collect any personal information unless such change of information request is provided by the User. JVVPS collect some information as mandatory which is starred and explicitly written as ‘compulsory’ in the registration form. The data provided by users enables us to enhance our sites and deliver the most user-friendly experience possible. Personal data provided by the User is updated on our Website/App and used strictly for matchmaking purposes and improving user experience on our platform. All personal information that you provide to us shall be assumed to be true, complete, and accurate, and you must notify us of any changes to such personal information. There is some information which is optional at the sole discretion of the User. We collect, store and use information about your visits to the website and about your computer, tablet, mobile or any other device through which you access the website. It includes the following:

    • Personal Information
      For the purposes of this Privacy Policy, the term “Personal Information” shall mean any information that may be used to identify you. While using our services you share your and your parents, relative’s personal information including but not limited to

      • Your name, gender, marital status
      • Mobile number, phone number, email address, postal address,
      • Family details such as parents name, occupation,
      • Date of birth, time of birth, place of birth, age,
      • Education, occupation, and related details
      • Hobbies, interests, and related details
      • Personal appearance, habits, and related details.
      • Community (Caste, Sub-Caste/Sub-Sect, Group, followings, etc.) and astrological details.
      • Your partner preference in terms of age, height, marital status, education, occupation, country living, hobbies, interests, etc.
    • Sensitive Information.
      When you avail for a paid service, you provide us or our payment service provider with the sensitive personal data such as your bank account, debit or credit card number or UPI. During your profile creation, we may ask for your blood group which is the only mandatory health information collected by us as a part of profile requirement of the User and providing User information of their match. For the purpose of verification we may ask for the identity proof of User which may contain your personal details and credentials.

    • Other information:
      JVVPS may as a part of account creation process, collect your family information, educational information, employment information, caste information, maternal uncle/grandfather information as a matter of the purpose of providing personalised experience to the User. We may ask for the additional documents if the User is registering for specific category i.e. for divorcee it is required to attach the court order, for widow or widower it is required to attach death certificate of deceased spouse, etc. Based upon the class of registration, the User may also be required to provide with their educational certificates/documents. At the time of registration the User may provide its social media account details as additional information at user’s sole discretion.. The Users are also required to upload their and their parents photographs along with their details and information.
    • Information automatically collected
      We automatically collect certain information when you visit, use, or navigate our Website/App for the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. This may include:

      • Log and Usage Data.
        Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports, and hardware settings).

      • Device Data.
        We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
    • This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes. Robust security controls are in place to ensure the utmost protection of your data. The provided data and images are stored securely in our database plus file system, and we prioritize the protection of your data and images. Our commitment is to maintain the confidentiality and integrity of the data and images you uploads. You confirm that you are providing or have provided, all information voluntarily and the collection, use, sharing, processing, and disclosure of Personal Information is with your consent.In case you want to have your account/profile on our platform to be removed/deleted, please contact us at jvvpsp@gmail.com
  2. Disclosure and Sharing of Information
    As a general rule, JVVPS will not disclose or share any of the user’s personal identifiable information except when JVVPS has the user’s permission or under special circumstances, such as when JVVPS believes in good faith that the law requires it or as permitted in terms of this policy. JVVPS will not disclose or share any of the user’s personal information unless it is necessary for providing services to or you have authorized us to do so. JVVPS may disclose your information to third parties with our billing department for payment purpose, or to respond to summons, court orders, or legal process, or to health department or any other Government body as and when required by them for collecting or processing health information of the state/country. This principle extends to payment gateways, bank websites, payment wallets, UPI platforms, or any other payment sites linked through JVVPS. While we strive to ensure the security and privacy of your information within our platform, once you navigate to these external payment platforms, their respective privacy policies govern the use and handling of your data. Therefore, we advise users to review the privacy policies of these payment service providers directly for a comprehensive understanding of how their information is managed.
    JVVPS may disclose any information that JVVPS may have about you (including your identity), if JVVPS determines that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Website/App, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) JVVPS’s rights or property, or the rights or property of users of the Website/App, including JVVPS’s customers. However JVVPS may disclose user’s personal information to its registered members, affiliates, and such other persons as it deems fit to carry out the services effectively and efficiently on as is where is and need basis. 
    JVVPS may also disclose account information in special cases when JVVPS has reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating JVVPS’s Terms of Services or may be causing injury to or interference with either intentionally or unintentionally JVVPS’s rights or property, its other network website and app users, or if JVVPS deems it necessary to maintain, service, and improve its services. 
    You acknowledge and agree that JVVPS may preserve any communication by you with JVVPS through the Website/App, and may also disclose such data if required to do so by law or if JVVPS determines that such preservation or disclosure is reasonably necessary for verification of you or JVVPS, JVVPS may disclose the information of the user with Government agencies or other authorized law enforcement agencies mandated under law to obtain such information for the purpose of verification of identity or for prevention, detection, investigation etc. 
    This Privacy Policy does not apply to any websites and/or applications that are not owned or managed by us, including any third party links/websites that you may interact with while using our website. These links/websites may use cookies and collect your Personal Information in accordance with their own privacy policies. This Privacy Policy does not apply to third party links/websites and we are not responsible in any manner for third party links/websites. You are responsible for all actions taken with your login information and OTP sharing, including fees. Therefore we do not recommend that you share your OTP to any third parties. If you choose to share this information with third parties to provide you additional services, you are responsible for all actions taken with your login information and OTP and therefore should review each third party’s privacy policy. If you lose control of your OTP, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your credentials has been compromised for any reason, you should immediately inform us on below contact.
  3. Global privacy laws which are adhered by JVVPS
    If any of the User is located of different region and that region have any specific privacy law then JVVPS is willing to adhere by respective privacy laws in that region.

    • For Users located at European Union (EU) and UK
      If you are located in the EU, you will be asked to provide consent to the collection, processing, and sharing of your personal information. Personal information means any information related to an identified or identifiable natural person. You have the right to share and access your personal information and right to withdraw consent for sharing your personal information at any point of time and right to erase your personal information subject to applicable laws for sharing your personal information at any point of time. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

      • Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
      • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our products and Services or at your request prior to entering into a contract with you.
      • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
      • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
    • For the Users located at USA
      If any of the Users are located at USA, we will abide by their privacy laws and we will follow such laws and protect the rights of the User and perform our duties under the respective laws. As in US there is no common federal law governing data privacy, different states have enacted their privacy laws. The personal data of the Users shall be processed accordingly as per California Consumer Privacy Act, 2018 (CCPA) and California Privacy Rights Act, 2020(CPRA) for California residents. This will differ as per the User located in state. Currently, JVVPS have adhered to all the privacy laws enacted by the different states and as prescribed by respective laws provides the rights including but not limited to:

      • We will collect and process the personal information which required for the disclosed purpose and not additional information which is incompatible with the purpose. 
      • Any of this collected personal and sensitive personal information explicit consent shall be taken before sharing or selling if required.
      • JVVPS shall implement security procedures and practices appropriate to the nature of the personal information to protect the personal information from unauthorized or illegal access, destruction, use, modification, or disclosure..
      • User will be provided right to delete the personal information, right to correct inaccurate personal information. The User will have right to know what personal information is being collected and he will have access to personal information. 
      • The right to opt out of sharing of such information will be provided to User whereas for such process JVVPS may require some time which will be notified to User.
      • While registering the User shall have to fill the mandatory information as necessary requirement to provide efficient services and such information unless stated otherwise without his consent will not be shared or sold.
    • Any other right or obligation as per the state specified privacy law; if any User wants to avail, make such a request, please submit your request in writing to us using the contact information provided below.
    • For Users located at Canada
      We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

      • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
      • For investigations and fraud detection and prevention
      • For business transactions provided certain conditions are met.
      • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
      • For identifying injured, ill, or deceased persons and communicating with next of kin
      • If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
      • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
      • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
      • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
      • If the collection is solely for journalistic, artistic, or literary purposes
      • If the information is publicly available and is specified by the regulations
    • For the Users located at Australia
      Any User who is located at Australia, his/her rights shall be protected as per the privacy law. Australia has the Privacy Act, 1988 which is amended time to time. As a User located at Australia, the Privacy Act allows you to:

      • know why your personal information is being collected, how it will be used and who it will be disclosed to
      • have the option of not identifying yourself, or of using a pseudonym in certain circumstances
      • ask for access to your personal information (including your health information)
      • stop receiving unwanted direct marketing
      • ask for your personal information that is incorrect to be corrected
      • make a complaint about an organisation or agency the Privacy Act covers, if you think they’ve mishandled your personal information.
    • Being organisation that process your personal information we will abide by the duties as provided in the Act with regard to protection of data and its security. We will take reasonable care and security measures to protect the personal and sensitive personal information prescribed by the Act.
    • Apart from the above privacy laws of specific region if User is located in any other region/ then JVVPS will do all the needful compliance and protection of the rights of its User with their respective privacy laws.
  4. Retention/Deletion of  Information
    Your Personal Information will not be kept for longer than necessary. In addition, if you ask to delete your records, we will erase any Personal Information we have. JVVPS retains Personal Information for as long as necessary for the use of its services or to provide access to and use of the Website/App, or for other essential purposes such as complying with its legal and contractual obligations, resolving disputes, enforcing the agreements and as long as processing and retaining your Personal Information is necessary for the purposes provided in the present Privacy Policy, because these needs may vary for different data types and purposes, actual retention time can vary significantly. Once the User is registered such registration shall be valid only for one year from the day Melava is conducted.
    When we have no on-going legitimate business, no need to process your personal information, we will either delete or make anonymous such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 
    In case of deletion of profile such request has to be made by you to our prescribed mail id. Once you delete your profile you won’t be able to reactivate it, and you won’t be able to retrieve information, including data you have shared. If you request that we delete your account or data it may take up to 07 days to delete your information after we begin the account deletion process. After the information is deleted, it may take us up to another 07 days to remove it from backups and disaster recovery. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
  5. Security
    JVVPS is committed to the security of your information and for that JVVPS in general takes all the reasonable security practices to protect Users personal information and safeguard the interest of User. Any profile registered through the website only has single credentials and only single login is permitted. Any document uploaded at the time of registration shall be used for the verification purpose only and will not be share further with any User. If any global privacy law requires additional measures then such additional measures will be followed by us. However, no data transmitted over the internet can be 100% secure. As a result, any information you provide to JVVPS is done at your own risk. JVVPS is not responsible for any breach of security or for any actions of any third parties that receive your personal information. JVVPS is not and shall not be responsible for third party privacy policies or practices as it is beyond our control with whom User voluntarily shares the data and JVVPS have no connection therewith. Notwithstanding anything contained in this Policy or elsewhere, JVVPS shall not be held responsible for any loss, damage or misuse of your personal information, if such loss, damage or misuse occurs.
  6. Your Rights
    We will consider and act upon any request in accordance with applicable data protection laws. In general we provide User following rights including but not limited to:

      • You have the right to receive confirmation and access to your personal information, as well as any documentation, that we hold. 
      • You have the right to request to correct any personal information that you believe is wrong provided such upgradation of information in accordance to the category of information.
      • You have right to withdraw your consent at any point provided such withdrawal shall be in written or as prescribed by governing law and we shall have right to not provide goods and services for which that information was collected. 
      • If you wish to remove your personal information from our platform, you have the right to delete your personal information from our platform as per the procedure prescribed by us or the procedure established by law.
    • In some regions (including but not limited to the EEA, UK, Canada, USA), you have certain rights under applicable data protection laws. These may include the right
      • to request access and obtain a copy of your personal information
      • to request rectification or erasure;
      • to restrict the processing of your personal information;
      • if applicable, to data portability.
      • Right to non-discrimination for the exercise of a consumer’s privacy rights:
      • In certain circumstances, you may also have the right to object to the processing of your personal information.
    • We may also collect other personal information outside of these categories instances where you interact with us in person, online, or by phone or mail in the context of:
      • Receiving help through our customer support channels;
      • Participation in customer surveys or contests; and
      • Facilitation in the delivery of our Services and to respond to your inquiries.
    • You are entitled to exercise your rights as stated above only with respect to your information, including personal information, and not that of other users. For compliance and any necessary actions we may ask you additional information or details.
    • To exercise your rights you may contact us by visiting https://jainvadhuvarsansthapune.com/contact/ or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
  7. Verification process
    Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
    We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
  8. Your Use of other Members Information
    Our Services also include showing express interest option through App. As a User you have access to the User’s ID No., and you might gain access to other contact information of the User(s) through the Melava Pustika available at App or otherwise. By accepting this Privacy Policy, you agree that, with respect to other User’s’ personally identifiable information that you obtain through registering and using our services through Melava Pustika available on App, you shall use such information only for match-making viewing and verification purposes. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another User to any third party without our consent and the consent of such other User after adequate disclosure. Our Site and our User do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add other members to your mail list without their express written consent after adequate disclosure. To report spam from other on our site, please Contact Us.
  9. Cookies
    JVVPS may use cookies, pixel tags, web beacons, mobile device IDs, flash cookies and similar files or technologies to collect and store information in respect to your use of the services and third party websites.  Most browsers are set to automatically allow cookies however you may disable cookies through your devices to the extent permitted by such device. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. Use of this information helps us to create a more user-friendly experience for you. You are always free to decline cookies if your web browser permits, although doing so may interfere with your usage of our website. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling cookies. We encode and protect our cookies so that only we can interpret the information stored in them. You may encounter cookies from third parties that we have allowed on our website that assist us with various aspects of our website operations and services.
  10. Booklet
    JVVPS has the right of publishing a booklet of all community profiles on the Website/App, print which will be shared to members. We request all the Users to update their details along with correct details. All Users shall be bound with the terms of this privacy policy while using any such booklet. JVVPS will not responsible for misuse due to this booklet.
  11. Vadhu-Var Parichay Melava
    JVVPS has the right of using all profiles with their photos on the Website/App which will be shared to respective User in any Vadhu-Var Parichay Melava. We request all the Users to update their details along with correct details. JVVPS will not responsible for any misuse due to this usage of profile information / Photos. All Users shall be bound with the terms of this privacy policy while checking the profiles any such melava’s.
  12. Disclaimer for matrimonial services
    We give no assurance of any marriage / alliance. We give no assurances for any upgraded or paid membership. We, as a part of social activity and charitable trust, help you search the matches for wilful contact details and provide platform for express interest amongst certain communities only.
  13. Assignability
    JVVPS may assign any of its responsibilities/obligations to any other person without notice to the User, at its sole discretion. However, user shall not assign or transfer any of its rights under this Privacy Policy to any other party, unless a written consent is taken from JVVPS.
  14. Changes to Our Privacy Policy
    JVVPS reserves the right to update or change this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will notify you by placing a prominent notice on our Website/App.
  15. Governing Law And Dispute Resolution
    This Privacy Policy shall be governed by and constructed in accordance with the laws of India only without reference to conflict of laws principles and disputes arising in relation hereto and shall be subject to the exclusive jurisdiction of the competent courts of Pune and at the exclusion of the courts at any other place.
  16. Contact us/ grievance officer details:
    If you have questions or comments about this policy, you may email us at jvvpspune@gmail.com or by post to: Jain Vadhu Var Parichay Sanstha Pune 102, First Floor, Adinath Shopping Centre, Pune-Satara Road Pune, Maharashtra 411037, India.